BUENDÍA TOURS IBÉRICA, S.L.U. (hereinafter, "Buendía Tours" or the "Company")

• TAX IDENTIFICATION NUMBER: B-74461054
• Registered in the Mercantile Registry of Asturias in Volume 4.355, Folio 108, Page: AS-55236
• Telephone number: +34 620 57 19 76
• Postal address: C/ Uría Nº58, Planta 3ª, 33003 Oviedo, Asturias

• Contact e-mail address: soporte@buendiatours.com

Your personal data will be collected through www.buendiatours.com (the "Website"), during the registration process and in the framework of the provision of the services offered therein (the "Services"). The Privacy Policy forms part of the Terms and Conditions included in the Website, in its entirety.

If, for any reason, you decide not to communicate to us expressly, freely and voluntarily the data necessary for the provision of the Services, in the event that it is necessary to request your express consent to that effect (free and unequivocal), you will not be able to benefit from the Services or any other aspects related to them.

Likewise, if you provide us with your data, you must be aware that you guarantee their truthfulness and accuracy. In addition, you must provide us with complete and updated information and, finally, you agree to be liable for any direct or indirect damages caused by your failure to comply with this obligation. It does not happen often, but we like to discourage this type of behavior with clear disclaimers.

If you provide us with personal data of third parties, you guarantee, in turn, that you have informed them of the contents of the Privacy Policy and that, in turn, you have obtained their express consent prior to the provision of such data.

That is to say, you will not be able to give us personal data of third parties without being authorized by them. And if you do... you expressly assume any liability arising from such conduct.

We also inform you about the possible processing of data to which Users may be subjected if they use social networks and interact with the profiles or pages of the Company, for the purposes permitted in each network, including analytical purposes. If the Company carries out specific actions aimed at generating offers or promotions within social networks, these will be specifically regulated according to the applicable rules of each platform.

The perfection of contracts for the provision of sightseeing tours operated by Buendía Tours. You book places linked to the tour by giving us the name, surname, cell phone or email of yourself and your companions.

The management of contracts with third party operators. In this case, Buendía Tours acts as an intermediary and the Services are limited to the management on behalf of third parties so that you can enjoy numerous possibilities linked to the tourism sector.

If an accident occurs during the provision of the Services, your personal data will be processed in order to take appropriate action with the other party involved and with the relevant insurance companies, or with the competent administration (imagine that a tree falls and you trip over it during the guided tour).

For the time being, we do not handle or process particularly sensitive data for hidden purposes, so you don't have to worry. Photographs or videos in which you can see yourself reflected will be an integral part of the Services or services provided by third parties and you must give your express consent for them to be used on our Website or in our social media.

To carry out market research and personalized surveys to improve the Company's Services and its positioning within the tourism sector.

We will process the personal data you have provided, for the purposes set out above, for as long as: (i) the established legal relationship is maintained; (ii) for the years necessary to comply with legal obligations and, in relation to the other aforementioned purposes, for as long as you do not request their deletion.

It is necessary. Your data may be disclosed to third parties for the purposes set out above. From time to time, we must grant access to your personal data to companies that are part of the Company's group of companies and to third parties that provide us with essential support in connection with the Services, in addition to those identified below:

Suppliers: we share personal data used to complete, customize or modify your booking. This may include data provided in the booking process.

• Technology service providers.
• Suppliers and partners of services related to advertising and marketing.

Other entities belonging to the Buendía Tours Group: we share your information with other companies belonging to the Buendía Tours Group.

Public administrations: in order to comply with the appropriate legal provisions.

• Tax Agency and other AA. PP. for the fulfillment of tax obligations
• AA. PP. competent in matters of tourism
• Other Public Administrations. Public Administrations or parts thereof, in the event that legislation so requires and it is necessary.

Other third parties:

• Insurance companies: accident or claims management.
• Operators in the tourism or transport sector with whom we collaborate on a regular basis.
• Credit institutions or payment entities: TPV's for the management of collections and payments -Payment Gateways-.
• Mailing companies or notifications to communicate information.
• Buendía Tours affiliate programs.
• External service providers for management and archiving of invoices and accounting documentation or legal services.

Your personal data will only be transferred to third parties who are responsible for the processing thereof, and provided that they are placed in this legal position, whereby they will process personal data on behalf of the Company and according to the instructions issued from Buendia Tours.

#Buendier: we do not store or have access to your payment card details at any time, so you can rest assured!

In general, your personal data is only handled and processed in the European Union. However, and in connection with the Services, we use a provider operating from the U.S. As you know, recipients located in the U.S. That present an adequate level of data protection in relation to that in force within the European Union:

Google: 

Google Analytics collects the following types of data:

• Online identifiers, including ID cookies
• internet protocol addresses and device identifiers
• customer identifiers

To understand more about the data collected take a look at the following link 

Legal obligations: Whenever required by applicable law, we will share your personal data.

We will notify you as soon as we propose changes. You should be aware, at all times, of the potential changes proposed by Buendia Tours in this area.

In any case, the level of protection applied by the Company to protect and treat your personal data will continue, at least, respecting the current standards implemented, regardless of the changes that apply.

If any changes occur, we will inform you through the Website and e-mail so that you are aware of all the news. The impact of the modification will determine the need to obtain your express consent for you to continue using the Services as a customer.

Buendia Tours guarantees the confidentiality of your data, through the application of techniques and processes adapted to the current technological reality.

Also, you can contact us at any time, to exercise any right granted to you by the current and applicable legislation on the subject.

To do so, you must send an e-mail to soporte@buendiatours.com indicating the reason for your request in the subject line and the right or rights you wish to exercise. If deemed necessary, we may request a copy of a document proving your identity.

Please note that you can always revoke your express consent to the processing of your personal data at any time and, we repeat, free of charge. However, you should be aware that, if you revoke your consent, you may not be able to enjoy the Services or, simply, you may not be able to complete your #buendiatours experience to the fullest.

#buendier, don't forget that you will always be able to:

• Access the data we have about you.
• Request any rectification related to the data we already have. When providing your data, you must take into account that you guarantee: (i) that you are over fourteen years of age; (ii) that you undertake to notify us of any change or modification in the same, if necessary; and (iii) that the data provided are true, accurate and complete, being responsible for any damage or harm, direct or indirect, that may be caused as a result of a breach of this obligation. In addition, please note that, as a general rule, you should only provide your own personal data. In the event that the data provided belong to a third party, as a user you guarantee that you have informed the third party of the aspects contained in this document and obtained their authorization to provide us with their data in relation to the aforementioned purposes.
• Request the deletion of your data, provided that they are not necessary for the purpose for which they are intended, or we do not have the legitimacy to carry it out.
• Request the limitation of the processing of your data, which may result in a temporary suspension of the processing of the same (and of the service or services to which they nourish).
• You may withdraw your consent at any time, as stated above.

In addition, you may request the portability of your personal data. In this way, you will receive them in a structured, commonly used and machine-readable format in order to provide them to another entity, provided that it is technically possible and acceptable.

If the processing of your data is based on the legitimate interest of the controller, you may object to it. In addition, whenever you consider it appropriate, you may file a complaint with the AEPD (www.aepd.es), and especially when the Company has not acted diligently in the active exercise of your rights.